We are testing the CA Asset Portfolio Management web services, and when launching the WSDL URL in a browser, it returns 'file not found'.

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

We are testing the CA Asset Portfolio Management web services.  When launching the WSDL URL in a browser, it returns the error:  File Not Found. 

Environment

CA Asset Portfolio Management 14.1 or higher

Resolution

When launching the webservice URL in a browser, the /basic at the end is not needed. 

For example, this URL would error in a browser:  http://<ServerName>/APIService/Gen/BAAAAAA/B/Service.svc/basic 

To test the webservice URL, omit the /basic at the end: http://<ServerName>/APIService/Gen/BAAAAAA/B/Service.svc

To use the webservice URL in a program, keep the /basic suffix.