We are testing the CA Asset Portfolio Management web services, and when launching the WSDL URL in a browser, it returns 'file not found'.

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Article ID: 5691

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

We are testing the CA Asset Portfolio Management web services.  When launching the WSDL URL in a browser, it returns the error:  File Not Found. 

Environment

CA Asset Portfolio Management 14.1

Resolution

When launching the webservice URL in a browser, the /basic at the end is not needed. 

For example, this URL would error in a browser:  http://<ServerName>/APIService/Gen/BAAAAAA/B/Service.svc/basic 

To test the webservice URL, omit the /basic at the end: http://<ServerName>/APIService/Gen/BAAAAAA/B/Service.svc

To use the webservice URL in a program, keep the /basic suffix.