Error running Spectrum OneClick startTomcat.sh and stopTomcat.sh scripts on Linux

Products

• Spectrum

Issue/Introduction

Unable to start/stop OneClick using the startTomcat.sh and stopTomcat.sh scripts on Linux. Get the following errors: 

 

Stopping Tomcat 

Invalid part number/name specified! 

Process Daemon disconnected: Can't connect to process daemon. 

Error stopping Tomcat 

 

Starting Tomcat 

Error obtaining install ticket for TOMCAT 

Processd error attempting to start TOMCAT install ticket 

Process Daemon disconnected: Can't connect to process daemon. 

 

Environment

Release: Any version installed on Linux
Component:

Cause

The localhost entry is commented out or missing in the /etc/hosts file. 

Resolution

Uncomment or add entry for localhost in the /etc/hosts file.