How to modify CA Spectrum e-mail templates and prevent users from modifying them

Products

• Spectrum

Issue/Introduction

How to modify CA Spectrum e-mail templates and prevent users from modifying them

Environment

Release: Any
Component:

Resolution

To lock e-mail templates so a user is forced to use a template and not be able to change it, do the following: 

1. Log into the OneClick console as an ADMIN user that has privileges to the Users tab 

2. Click on the Users tab 

3. Select the Group or User you wish to lock the Email Template 

4. Right mouse click on the Group or User and select Set Preferences from the menu 

5. Expand the Alarms Tab folder 

6. Select Email Templates 

7. Select the Template to use. You can also create new and modify templates from here 

8. Check the check box in the Locked column for Email Templates 

9. You can also create, edit and lock the Email Subject Templates here as well 

9. Click the Apply button. 

10. Have the users log out and then back in

Additional Information

Please reference the "Email Templates" section of the documentation for more information.