CA Spectrum "HOST RESOURCES SUB AGENT IS NO LONGER RUNNING" alarm on Host_Device models

Products

• Spectrum

Issue/Introduction

Some versions of the Net-SNMP agent do not fully support the Host Resources mib. Specifically the hrSystemProcesses attribute. Spectrum uses this attribute to determine if the agent is running or not. Since it is not populated, Spectrum determines the agent is not running and asserts the "HOST RESOURCES SUB AGENT IS NO LONGER RUNNING" alarm on Host_Device model.

Environment

Release: Any
Component:

Resolution

The solution is to do one of the following:

1. Add "override 1.3.6.1.2.1.25.1.6.0 uinteger 1" to the /etc/snmp/snmpd.conf file and restart the Net-SNMP agent. This forces the Net-SNMP agent to populate hrSystemProcesses.
    
2. Update the Net-SNMP agent to a version that does not contain this problem.