Applications in Teleview Session Management show as unavailable

Products

• Teleview
• TELEVIEW- PACKAGE

Issue/Introduction

All of my applications in Teleview are showing as unavailable.   How does this get corrected?

Environment

Teleview 4.3 and 4.4

Resolution

The INQUIRE application is hanging, waiting for a response to a VTAM INQUIRE command. This is usually seen with cross domain applications.

For Teleview Version 4.4 (all Service Pack levels), use the ATTACH command in DEBUG to restart the Inquire task as follows: ATTACH VINQTSK  Refer to the Teleview Administrator Guide, Chapter 3 - Administrator Applications - DEBUG, item 3.2.2.4 Control Commands for additional information on the ATTACH command.

For Teleview Version 4.3 Service Pack 4, go into the DEBUG application and type ATTACH VINQTSK. This kills the current task and starts a new task. Earlier versions of Teleview required the procedure detailed in chapter 8 of the Administrator Reference Guide. The time interval on which the INQUIRE command is issued is specified in the INQUIRE member of the VOPTIONS data set. To display the name of the application for which Teleview has issued the VTAM INQUIRE command, do the following:

1. Select the DEBUG application.
2. Type: VSHRS (to display the main Teleview vector)
3. Type: F 'VCURINAM (to display the current INQUIRE name)
4. The response will say: "STRING HAS BEEN FOUND IN LINE BELOW". Read the name to the right of the VCURINAM variable.