LDAP fails to connect with message: Failed to connect to ldap://ip_address:636 Root error: simple bind failed: ip_address:636.

Products

• ACF2
• ACF2 - DB2 Option
• ACF2 for zVM
• ACF2 - z/OS
• ACF2 - MISC
• 24X7 High-Availability Manager for DB2 for z/OS
• Batch Processor
• Compile QQF
• Data Compressor for DB2 for z/OS
• CA Unicenter NSM
• DB2 TOOLS- DATABASE MISC
• PanApt
• PanAudit

Issue/Introduction

We have followed the steps in the documentation to setup SSL. When we do a clear text connection over 389, it works fine. When we try LDAPs/636, we get: Failed to connect to ldap://ip_address:636 Root error: simple bind failed: ip_address:636.

Environment

Release:
Component: ACFLDP

Resolution

Check your slapd.conf file for errors. Common causes for this failure are improper alignment (each line must start in column 1), misspellings, and improper syntax in the statements.

If you do not see anything obvious, set the debug level to 65533, restart slapd, and then reissue the LDAPs/636 request. Open an issue on SupportConnect and attach the STDERR file.