Description:
If nsmadmin password has changed, you will need to edit the database.properties file to set the new password that Portal will use to access the database.
Solution:
Change database.password.encoded=1 to
database.password.encoded=0
Then change database.password=<encoded password>
to database.password=<enter in your new password>
Save the file.
Start up the Portal service in the NT Services window.