I've changed the password for the nsmadmin account and now my Portal service does not stay running and I can't login to the Portal Admin UI
search cancel

I've changed the password for the nsmadmin account and now my Portal service does not stay running and I can't login to the Portal Admin UI

book

Article ID: 55137

calendar_today

Updated On:

Products

CA Unicenter NSM

Issue/Introduction

Description:

If nsmadmin password has changed, you will need to edit the database.properties file to set the new password that Portal will use to access the database.

Solution:

Change database.password.encoded=1 to
database.password.encoded=0
Then change database.password=<encoded password>
to database.password=<enter in your new password>

Save the file.
Start up the Portal service in the NT Services window.

Environment

Release: TNGEXO05500-11.1-Management-for Microsoft Exchange
Component: