IdentityMinder cannot communicate with Policy Server (Legacy_Onyx KB Id: 221022)
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IdentityMinder cannot communicate with Policy Server (Legacy_Onyx KB Id: 221022)

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Article ID: 54977

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

Description:

Have SiteMinder 6.0 SP2 CR5, and just installed IdentityMinder 6.0 SP1 CR5. Upon startup I get a tunnel agent failure error on the IM console, and in the SM logs I found a "Failed to load tunnel service library 'smllsdk6'." error.

Any ideas?


Solution:

The reinstall resolved the issue, thank you.

Environment

Release:
Component: IDMIND