Corrupted Buffer Messages in IdentityMinder (Legacy KB Id: 168542)

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

Description:

Have frequent Corrupted Buffer Message in IdentityMinder:
for example, here i'm trying to use Sample - NeteAuto....
Every 2nd refresh of the /idm/neteauto will give me the Main Page with all the links for SuperAdmin, or "You do not have any tasks in this oganization".....Same thing with any link such as "create administrator" - it'll either return "Corrupted buffer" error, "no items found" error, or will actually display the right page....
what's going on????


14:01:02,918 INFO [STDOUT] **** Locale Hunt: looking for resourceBundles.IMSRes
ources_en_US
14:01:02,949 INFO [STDOUT] **** Locale Hunt: Best match locale is:en_US
14:01:03,059 INFO [ContextManagerBean] Found user object with identity creator:
SuperAdmin
14:01:03,230 INFO [PropertyMessageResources] Initializing, config='org.apache.s
truts.taglib.html.LocalStrings', returnNull=true
14:01:03,230 INFO [PropertyMessageResources] Initializing, config='org.apache.s
truts.util.LocalStrings', returnNull=true
14:01:03,230 INFO [PropertyMessageResources] Initializing, config='org.apache.s
truts.taglib.bean.LocalStrings', returnNull=true
14:01:03,262 INFO [PropertyMessageResources] Initializing, config='org.apache.s
truts.taglib.logic.LocalStrings', returnNull=true
14:01:05,340 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:05,480 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:05,480 ERROR [ims] class com.netegrity.sdk.apiutil.SmApiException Corrupte
d buffer returned from server
14:01:10,121 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:10,340 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:10,465 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:10,465 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:10,465 INFO [ims] Created HttpExecutionContext for user=uid=SuperAdmin,ou
=People,ou=Employee,ou=NeteAuto,o=netegrity.com
14:01:10,496 WARN [ims] Could not find the friendly name for the current organi
zation.

Solution:

Applying IM 5.6SP2 CR3 resolved the issue.

Environment

Release:
Component: IDMIND