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Steps to purge the notification log header table
Release: Service desk manager 17.X
Steps to resolve the issue:
Login to Service Desk
Go to Administration->Archive and Purge->Archive and Purge Rules
Click on Show Filter and select Inactive from the Status drop down.
Click on Search.
This will display a list of predefined rules. Scroll down to select Notify Log Header rule
Click on Edit and change the status to Active.
Select the Operating type as Purge if you want to purge without archiving the data.
Select the appropriate time from the Schedule drop down and click on Save.
This will purge the Notification Log Header table.