These errors are logged in event viewer when the webengine is cleaning the sessions that were not logged off properly.
Problem:
Following errors are seen in Event Viewer.
Event Type: Error
Event Source: W3SVC-WP
Event Category: None
Event ID: 2216
Date: 10/5/2007
Time: 8:43:21 AM
User: N/A
Computer: IRWI100A0CASD01
Description:
The script started from the URL '/CAisd/pdmweb.exe' with parameters
'OP=JUST_GRONK_IT+SID=669377963+FID=7781+HTMPL=scoreboard.htmpl+KEEP.cstm_scbd
_id=+KEEP.USQ_OWNER=+KEEP.USQ_OWNER_SYM=' has not responded within the
configured timeout period. The HTTP server is terminating the script.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Cause:
These errors will show up if a page load time is longer than the CGI Script Timeout setting in IIS. At times, this may be normal if the user is requesting a large search. However, if these messages are frequent, it may indicate a performance problem in Service Desk. If this is the case, you may want to open an issue with Support to identify the cause.