Reports successfully downloaded through the DocView 32bit Emulator are not in the appropriate Document Viewer folder (inbox).

Products

• Output Management Document Viewer
• Output Management Web Viewer

Issue/Introduction

Description:

Reports downloaded through the 32bit emulator were seemingly successful, but are not there in the Document Viewer.

Solution:

DocView will download/store reports in the last actively accessed folder. To insure your reports are stored where you would like, open the folder where you want your reports stored and then close the Document Viewer application. This saves the last accessed folder as the target location for subsequent downloads. If you have already downloaded reports into the wrong folder, you may move them to the intended folder by selecting the reports in the one folder and then select move (or press F7) to move them to the inbox or other folder.

Environment

Release:
Component: DVPC