Getting "Error creating stdout spool file" when running one JOB through CA ESP System Agent for Windows.

Products

• Workload Automation Agent
• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

Description:

While running a job through CA ESP System Agent for Windows, it received message "Error creating stdout spool file" with Cmpc(4025). All other Jobs work fine.

Solution:

The following can be found in the Administrator's Guide:
Message: 4025 Error creating stdout spool file
Cause: The user may not have the necessary permissions to create the spool file
Solution: Check permissions

When Agent submits one job, the user ID specified on USER statement of the JOB definition will create one spool output entry in the spool sub-directory of the agent installation directory. If it doesn't have enough authority, this message will occur. To avoid it, be sure to give everyone full control to the spool sub-directory.

Environment

Release: WKLASA09300-6.1-ESP-Workload Automation-System Agent-for z/OS USS
Component: