Getting "Error creating stdout spool file" when running one Windows JOB through System Agent for Windows

Products

• Workload Automation Agent
• ESP Workload Automation

Issue/Introduction

While running a job through CA ESP System Agent for Windows, it received message "Error creating stdout spool file" with Cmpc(4025). All other Jobs work fine.

 

 

Environment

Release: Workload Automation System Agent 
Component: 

Resolution

The following can be found in the Administrator's Guide:
Message: 4025 Error creating stdout spool file
Cause: The user may not have the necessary permissions to create the spool file
Solution: Check permissions

When Agent submits one job, the user ID specified on USER statement of the JOB definition will create one spool output entry in the spool sub-directory of the agent installation directory. If it doesn't have enough authority, this message will occur. To avoid it, be sure to give everyone full control to the spool sub-directory.