'LDAP: error code 49' with Microsoft Active Directory

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

What does LDAP: error code 49 mean with Microsoft Active Directory?

Environment

Release:
Component: SMPLC

Cause

The Policy Server reports Error 49 when the user credentials are invalid. With Active Directory as the user store, error 49 may appear for multiple reasons.

In the Policy Server log, error 49 is followed by a data code, and this data code gives the exact reason of unsuccessful authentication.

For e.g. from the smps.log:
[SmDsLdapProvider.cpp:2323][ERROR] (AuthenticateUser) DN: 'CN=xxxxx,OU=People,OU=Dealers,OU=External Business Units,
DC=a,DC=com' . Status: Error 49 . 80090308: LdapErr: DSID-0C09030B, comment: AcceptSecurityContext error, data 52e, v893

In this example: 52e means invalid credentials.

 

Resolution

The AD-specific error code is the one after "data" and before "vece" or "v893" in the actual error string in the smps log

525	user not found
52e	invalid credentials
530	not permitted to logon at this time
531	not permitted to logon at this workstation
532	password expired
533	account disabled
701	account expired
773	user must reset password
775	user account locked

 

 

Additional Information

for more details, please check the IBM website : http://www-1.ibm.com/support/docview.wss?rs=688&uid=swg21290631