What are the minimum requirements to create a Relationship using XML and GRLoader
search cancel

What are the minimum requirements to create a Relationship using XML and GRLoader

book

Article ID: 54555

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

The following are the requirements to create a Relationship using XML and GRLoader.

Solution:

To create a relationship, you need only provide identifying fields using CORA lookup. The minimum is:

  • <relation>
  • <provider>
  • <name>
  • <type>
  • <dependent>
  • <name>

Notes:

  1. The relationship type determines which CI is the provider and which is the dependent.
    If the relationship type is a dependent/provider type relationship, then the CI roles are reversed automatically.

  2. If the CI was created with more identifying fields, such as Serial Number, Host Name, etc. then you must specify the same fields when creating a relationship involving that CI.

  3. GRLoader does not support updating/deleting of relationships. This can only be accomplished using the UI.

Environment

Release:
Component: ARGIS
Powered by Wolken Software