snmpcollector is not generating alarms when thresholds are reached

Article Id: 5452

Status: Published

Updated On: 14-02-2018 08:10

Legacy Id: TEC1789146

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

In the snmpc template's the Alarms are showing “ON”. But when looking at all the snmpc profiles, the alarms are showing “OFF”

Cause:

All of the hubs had baseline_engine off, this probe needs to be turned on.

Environment:

UIM 8.42 SP2 Controller Version - 7.80 H16 Hub Version - 7.80 H16 Database Type - SQL snmpcollector version - 3.30 ( windows version) snmpcollector version - 3.30 ( Linux version)

Resolution:

Resolution:

1. Turned on baseline_engine probe.
2. Performed force component rediscovery
3. Validate credentials.