In the MSP New Driver baseline hours change in the Timescale

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Article ID: 5446

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

In the Microsoft Project (MSP) New Driver, if a resource has non working day exceptions in their calendar in PPM or does not work 8 hours a day, work hours and / or baseline hours change in the Timescale after a round trip save from MSP to PPM.

Steps to Reproduce:

1. Create a resource in PPM with the following setup: 
Working hours: 8 hours, with vacation time/holidays during the period of the assignment (In this example, 3 Non-Workdays on the resource's calendar in PPM during the months of January, February, and March) 

2. Create a project in PPM with a start date of 1/4/17

3. Add the resource created in step 1 to the Team 

4. From the Task or Properties tab, select ‘Open in Scheduler’ -> ‘Microsoft Project [Read-Write]’ to open the project in MSP 

5. Go to the Task Usage view and add Baseline Work to the Timescale (View used is monthly) 

6. Create a new task (any Task Type as the issue happens with Fixed Units, Fixed Work, and Fixed Duration)

7. Assign the resource to the task with 80 hours of work for the resource in January, February, and March

8. Baseline the project in MSP: Go to the Project tab->Set Baseline->Set Baseline->OK 

9. Save the project back to PPM 

10. Open the project from PPM to MSP and navigate back to the Task Usage View (At this time, the baseline work should look okay in the Timescale)

11. Baseline the project again in MSP: Go to the Project tab->Set Baseline->Set Baseline->OK 

12. Save the project again from MSP to PPM
 
13. Open the project in MSP and navigate back to the Task Usage View 

Expected Results: Baseline Work hours in the Timescale remain the same as before saving back to PPM
Actual Results: Some of the Baseline Work in the Timescale has changed. In this example:
The Baseline Work is wrong for January and February

Cause

This is caused by DE31892

Environment

This applies to the MSP New Driver for CA PPM 15.1

Resolution

This issue is fixed in CA PPM 15.3. 

Note: The latest supported Microsoft Project update will also need to be installed for all baseline timescale issues to be resolved due to some issues that Microsoft Project fixed around baseline hours as well. See TEC1830355 for the latest supported Microsoft Project update.

Workaround: None

Additional Information

Reference TEC1830355 - How do Microsoft Project monthly patches impact CA PPM to see the latest supported Microsoft Project update with the MSP New Driver

Reference TEC1988695 - In the MSP New Driver, Work Hours change in the Timescale for Resources with Calendar shifts not Equal to 8 hour per day

Reference TEC1648692 - In the MSP New Driver, Baseline Work Timescale data is blank for Tasks