When I create a new change order, edit the workflow task, and then attempt to change the status - the cancelled status is not available as an option.
Article ID: 54409
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERSUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
This "CANCELLED" Workflow Status code is used by the system when the Status of the Change order is set to CANCELLED.
The "CANCELLED" Workflow task status is not a transitional Task status code unlike other status codes. This "CANCELLED" Workflow Status code is used by the system when the Status of the Change order is set to CANCELLED.