Completing the BOXI "ODBC Install Location" field when configuring on a server without Service Desk components installed.

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description

What is put in the "ODBC Install Location" field when doing the initial configure of R12 Business Objects on a server without any Service Desk components installed?

Solution

This is the location where you would like to install the ODBC drivers to connect Business Objects to the Service Desk R12 primary server.

This information is a clarification to that provided in the R12 Implementation Guide "ODBC Install Location."

Environment

Release:
Component: ARGIS