APM WSDL differences between environments with same configurations.

book

Article ID: 5425

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Extended field is missing from WSDL download

Cause

The class fields pulled by the WSDL download are coming from the al_meta_binary_store table that needs to be refreshed.

Environment

CA IT Asset Portfolio Management 12.9CA IT Asset Portfolio Management 14.1

Resolution

1) Perform a 'delete from al_meta_binary_store' from the mdb.

2)Reset IIS. 

3)Launch the application and download the latest WSDL. 

4) Confirm the missing extended fields are present.