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Workpoint designer startup fails after Identity Manager r12 CR3 installation.


Article ID: 54213


Updated On:


CA Directory CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On CA Security Command Center CA Data Protection (DataMinder) CA User Activity Reporting



After a new installation of Identity Manager r12 CR3 with JBoss 4.2.3, Workpoint designer startup fails with the following message:

Setting EJB client classpath
Setting WorkPoint classpath
Starting WorkPoint Designer
2009-03-06 13:46:24,921 [main] INFO  com.workpoint.gui.designer.Designer  -
PRODUCT = WorkPoint; VERSION = 3.3.2; BUILD = 20071218 P002; BUILD DATE = September 2, 2008
Exception in thread "main" java.lang.NoSuchFieldError: TRACE
at org.jboss.logging.Log4jLoggerPlugin.isTraceEnabled(
at org.jboss.logging.Logger.isTraceEnabled(
at org.jnp.interfaces.NamingContext.lookup(
at org.jnp.interfaces.NamingContext.lookup(
at javax.naming.InitialContext.lookup(Unknown Source)
at com.workpoint.client.connect.ClientContextEJB.lookupHome(Unknown Source)
at com.workpoint.client.connect.ClientContextEJB.getServerConfigPvt(Unknown Source)
at com.workpoint.client.ClientContext.getWorkPointDatabases(Unknown Source)
at com.workpoint.gui.designer.Logon.(Unknown Source)
at com.workpoint.gui.designer.Designer.showLogonWindow(Unknown Source)
at com.workpoint.gui.designer.Designer.(Unknown Source)
at com.workpoint.gui.designer.Designer.main(Unknown Source)


The resolution is to copy the log4j.jar from the JBoss client folder into the <workpoint>/lib folder.
Ex: D:\CA\IAM Suite\Identity Manager\tools\Workpoint\bin>


Component: IDMGR