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Compatibility and End of Life Policies for Service Desk and CMDB

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Article ID: 54114

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Compatibility defines what environment and configurations Service Desk and CMDB run on.

This includes the official Certification Matrices and End of Life policies.

See End of Life for products that are no longer certified versions.

Certification Matrices are available for all CA products from support.ca.com, Support by Product or Solution, Service Desk (or appropriate product name), Recommended Reading and the Certification Matrix, Compatibility, End of Life or other documents located here.

 

Environment

Release: CACMDB99000-11.1-CMDB
Component:

Resolution

Service Desk certification matrix link

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/Release-Information/CA-Service-Management-17-3-Release-Notes/supportability-matrix.html

And end of support link

https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/release-announcements/CA-IT-Asset-Manager-Release-and-Support-Lifecycle-Dates/5106

 

Attachments

1558535585514TEC484928.zip get_app