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How to restart specific daemon or process without recycling Service Desk services.

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Article ID: 54111

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description

Procedure to restart specific daemon without recycling Service Desk services.

Solution

Use the command pdm_d_refresh -r set_name to selectively restart sets of daemons while the daemon manager is running. For example, to recycle pdm_maileater_nxd, run the following command:

pdm_d_refresh -r pdm_maileater_nxd

You should see the message "RESTARTING SET: pdm_maileater_nxd" in the stdlog file. For more information, run the command pdm_d_refresh -h.

Note: This should only be used as a troubleshooting mechanism.

Environment

Release:
Component: ARGIS