Errors when starting UUJMA after installation: CAOP_F_DBFAIL Message database (re)load failure: rc=-797165272

Products

• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• Datacom/AD
• CA ECOMETER SERVER COMPONENT FOC
• EASYTRIEVE REPORT GENERATOR FOR COMMON SERVICES
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware
• Compress Data Compression for MVS
• Compress Data Compression for Fujitsu
• Unicenter Job Management Option

Issue/Introduction

Description:

When starting UUMMA errors such as the following are received:

.CAOP_F_414 Database OPEN CURSOR failure on READ (msg record table).
.CAOP_F_DBFAIL Message database (re)load failure: rc=-797165272

Solution:

These errors are received if the Event Agent has also been installed by mistake and there is no Event Manager.
If the Event Agent is not needed, the following steps will eliminate the errors:

1. Shutdown UUJMA : unishutdown all.
   
   
2. cd to the $CAIGLBL0000/opr directory.
   
   
3. Rename file "inst_log" to "inst_log.old". This will prevent Event Agent from starting up.
   
   
4. Restart UUJMA.

Environment

Release: UWSMWL55500-3.1-Network and Systems Management-Job Management Option
Component: