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How to move the MDB from a standalone server to a Remote Server.

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Article ID: 54049

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description

How to move the MDB from a standalone box to a Remote box.

Solution

There are a couple of ways to move the mdb:

Using SQL Server backup/restore tools:

  1. Install Service Desk's "remote components" on the new database server

  2. Move mdb to new server using SQL Server backup tools

  3. Configure Service Desk against the new database

Or using service desk to move the data:

  1. Install "remote components" on the new database server

  2. Extract the data from the current mdb using pdm_extract

  3. Configure Service Desk against the new database

  4. Reload the data using pdm_restore

Note: Using the SQL tools is working faster.

Environment

Release:
Component: ARGIS
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