Description
How to move the MDB from a standalone box to a Remote box.
Solution
There are a couple of ways to move the mdb:
Using SQL Server backup/restore tools:
- Install Service Desk's "remote components" on the new database server
- Move mdb to new server using SQL Server backup tools
- Configure Service Desk against the new database
Or using service desk to move the data:
- Install "remote components" on the new database server
- Extract the data from the current mdb using pdm_extract
- Configure Service Desk against the new database
- Reload the data using pdm_restore
Note: Using the SQL tools is working faster.