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Issue/Introduction
Description:
The following are the steps to change the Visualizer in CMDB r11.2
Solution:
Stop the Visualizer service.
Open the server.xml file from $CA_SharedComponents$\tomcat\5.5.12\conf
Change <Connector port="OLD_PORT"...... to <Connector port="NEW_PORT"...
Open the adminui.url,web.url files from the Visualizer installation directory. Change URL=http://<hostname>:<OLD_PORT>/.... to URL=http://<hostname>:<NEW_PORT>/.... in both files.
Open the NX.env file from $NX_ROOT and change the Visualizer URL from NX_CMDB_VISUALIZER=http://<hostname>:<OLD_PORT>/CMDBVisualizer to NX_CMDB_VISUALIZER=http://<hostname>:<NEW_PORT>/CMDBVisualizer (only if CA CMDB is installed on the same machine)
Open NX.env.tpl file from $NX_ROOT/pdmconf and change the Visualizer URL from NX_CMDB_VISUALIZER=http://<hostname>:<OLD_PORT>/CMDBVisualizer to NX_CMDB_VISUALIZER=http://<hostname>:<NEW_PORT>/CMDBVisualizer (only if CA CMDB is installed on the same machine)
Open ca_application_registration table (with product_code=2018) in MDB and change the OLD_PORT to NEW_PORT in the Visualizer url. If Visualizer is installed as a Primary Server)
Restart CA CMDB services (only if CA CMDB is installed on the same machine).