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EE_MAXSIZEEXCEEDED Max Search Size Exceeded error when listing Users or Groups in Integrated Applications


Article ID: 54003


Updated On:


CA Directory CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent


When listing Global Users or Global Groups from within eIAM the following error is received:

EE_MAXSIZEEXCEEDED Max Search Size Exceeded

This error can be returned through integration to related products as well, for example, CA Service Catalog.



Release: CASVCT99000-14.1-Service Catalog


The maximum search size can be increased by the following procedure.

  • Log into the eIAM User Interface
  • Select the 'Configure' tab
  • Select 'Session'
  • Select 'Configuration'
  • Within the 'Configuration' tab there is a field for 'Max Search Size'
  • A value of 2000 is present by default
  • This value can be modified as needed. Usually, a size of 5000 will be sufficient