How do I choose the Software Inventory scanning method, Signature or Heuristic?

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

A Software Inventory collect task have two options of scanning method:

Signature Scanning 

or

Heuristic Scanning

Environment

Client Automation - All versions

Resolution

1. In the DSM Explorer drill down to Computers and Users->All Computers->Group Details->Configuration->Collect Tasks.
2. Right-click 'Software Inventory Configuration' and select 'Properties'.
   
   

   

3. In the 'Properties for Software Inventory Configuration' window go to the 'Methods' tab.
   
   

   

4. Select 'Signature Scanning' or 'Heuristic Scanning' from the drop-down list and click OK.