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While trying to launch EM console, the following message is displayed :EM CONSOLE: CAGI_W_NOINDEXFILE, Index file D:\Program Files\CA\SC\CCS\WVEM\LOGS\20080812.ldx was not found. Click "Yes" to generate index.

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Article ID: 53945

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA Server Automation CA Unicenter NSM

Issue/Introduction

Description:

This error occurs if any of the corresponding .IDX or .LDX or .LOG files are missing in the ..\CA\SC\CCS\WVEM\LOGS folder.
Unicenter EM in such a case, tries to re-create the missing indexes.

Solution:

  • Stop CAF using 'CAF STOP'
  • Stop the Unicenter services using 'UNICNTRL STOP ALL'
  • Move all files from the "D:\Program Files\CA\SC\CCS\WVEM\Logs" folder to another location.
  • Run 'OPRFIX'
  • Start the Unicenter services using 'UNICNTRL START ALL'
  • Start CAF using 'CAF START'

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component: