While trying to launch EM console, the following message is displayed :EM CONSOLE: CAGI_W_NOINDEXFILE, Index file D:\Program Files\CA\SC\CCS\WVEM\LOGS\20080812.ldx was not found. Click "Yes" to generate index.

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA Server Automation
• CA Unicenter NSM

Issue/Introduction

Description:

This error occurs if any of the corresponding .IDX or .LDX or .LOG files are missing in the ..\CA\SC\CCS\WVEM\LOGS folder.
Unicenter EM in such a case, tries to re-create the missing indexes.

Solution:

• Stop CAF using 'CAF STOP'
• Stop the Unicenter services using 'UNICNTRL STOP ALL'
• Move all files from the "D:\Program Files\CA\SC\CCS\WVEM\Logs" folder to another location.
• Run 'OPRFIX'
• Start the Unicenter services using 'UNICNTRL START ALL'
• Start CAF using 'CAF START'

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component: