In Service Desk r12, how does licensing work in Access Types?

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Article ID: 53895

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description

Within access types there is a field for "licensed". This document explains how this works.

Solution

This defines if the user will access data that is not their own. Licensing is the same as it was in previous versions except that it is now more overtly shown from the license definition perspective.

Environment

Release:
Component: ARGIS