I would like to change the password for the Privileged User and/or the MDB Database userid. How can this be accomplished?
This document describes how to change the following passwords used in Service Desk:
These passwords are all required for the Service Desk "Configuration" process (pdm_configure.exe).
Knowledge of the existing passwords is not required for this procedure, and so is useful for addressing "unknown passwords."
WARNINGS:
All of the passwords may be changed with one run of pdm_configure.