I would like to change the password for the Privileged User and/or the MDB Database userid. How can this be accomplished?
This document describes how to change the following passwords used in Service Desk:
These passwords are all required for the Service Desk "Configuration" process (pdm_configure.exe).
Knowledge of the existing passwords is not required for this procedure, and so is useful for addressing "unknown passwords."
All of the passwords may be changed with one run of pdm_configure.