I would like to change the password for the Privileged User
How can this be accomplished?
This document describes how to change the privileged User (Default User Name: ServiceDesk)
These passwords are all required for the Service Desk "Configuration" process (pdm_configure.exe).
Knowledge of the existing passwords is not required for this procedure, and so is useful for addressing "unknown passwords."
For Service Desk Privileged User and Restricted User passwords:
All of the passwords may be changed with one run of pdm_configure.
The backend mdbadmin password used in SQL Server has a different procedure to change its password. Please see KB Article 11646