Error message "You are not authorized to view this page"
HTTP Error 403 - Forbidden: Access is denied.
when the web server (IIS) is also setup to use ASP.NET
Please follow the following steps:
- From the IIS manager -> Web Service Extensions, please make sure that "Unicenter ServiceDesk" is "allowed".
For IIS7 and later this is located under "ISAPI and CGI Restrictions"
2. Also under IIS Manager -> Internet Information Services -> local computer -> Application Pools -> Properties -> Identity Tab, set the value for "predefined" to "Local System".
3. Click apply and close out the IIS Manager.
4. Now try to login again and it should work.