How do I resolve the out of memory or heap memory exception error I am getting when using Web Reporter?
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How do I resolve the out of memory or heap memory exception error I am getting when using Web Reporter?

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Article ID: 53810

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Activator eTrust ALERT eTrust ALERT for CICS ALERT Archiver ASM/ARCHIVE VSE-ESA OPTION ASM/Archive AutoAction AutoSys Job Management Adapter for AutoXfer Process Automation Manager Portal ARCserve Backup Client CICSORT Clipper COBOLVISION Analyzer CTO Distributed Dart Datesolver/2000 Distribulink EUREKA:Object EPIC VM Enterprise Endevor for Unix Archiver Disk Option EPIC Backup EPIC Access Option EPIC SUPER SYS EPIC for CMS System EPIC TAPE MANAGEMENT eTrust Antivirus Gateway for CVP eTrust Content Inspection Gateway eTrust Content Inspection Gateway Option for MSP/ISA EE eTrust Antivirus Gateway for Netscape eTrust VPN Enterprise Edition FAQS VM FAQS Automated Systems Operation Global Subsystem (GSS) ANDYNE MAINFRAME MISCELLANEOUS Inventory Discovery Server ARS Resource Management JARS Resource Management ACC Option JOBDOC JOBWATCH Look MAZDAMON Service Management Affiliate Technology Partner Fee Service Management Basic Technology Partner Fee Metanet MF - MISC OLD CODES Omniguard for CICS Omniguard Opera Connect PREVAIL Paramount XP CAM FOR DIST SYS Paramount FOR NAVIGRAPH/HOST Research Planmacs Unlimited Project Planner Remote Console PREVAIL/XP-AUTOMATION PHASE 1 Remote Console PREVAIL/XP AUTOMATION-RDF/SSM Raps Research Raveler Generic Non Product SOLVE:EPS Unicenter NetMaster Network Management for SNA Alexandria Sort System SPOOLMAN Storage Mainframe SYSTEM/SCHEDULER SYSTEM/SCHEDULER VSE-ESA OPTION System/Manager Tape/Manager VSE-ESA OPTION Output Management Document Server TNG Network and Systems Management Agent for CA-Datacom DFSMShsm Workstation Network and Systems Management UNIX SMTP Unicenter Management for Microsoft Exchange SMTP Option UNICENTER II Unicenter Network and Systems Management Database Performance Monitor Option UNICENTER OSM Database Command Center Mnt VM:DBA VM:DB Admin VM:DB Center VM:DB Developer VM:DB Editor VM:DB Monitor VM:DB Reorganizer VM:DB Reporter VM:DB Restore VM:DB REXX VM:DB SQLMAP VM:DB Suite VM:Migrate VM:Monitor VM:Notekeeper V/Solver VM:Webserver for Officevision VM:Webserver Secure VM:Webgateway VM:Webserver XMENU for z/VM VISION:COMBO for TSO VISION:DAGER VISION:ELEVEN VISION:EIGHTY VISION:Online VISION:IQ for Informix Automate STORAGE RESOURCE MANAGEMENT SUITE

Issue/Introduction

Description

Whenever you run any report containing large number of records, the Infoview displays only the first page of results. When you try accessing the next page, the report hangs for a long time. When you try to execute the query again, the Infoview takes very long time to execute the query and subsequently will not generate the report thus forcing you to log out and login to the infoview again.

The Infoview hangs due to Java exception error in the Java console and you get the following error:

  Exception in thread "AWT-EventQueue-2" java.lang.OutOfMemoryError:Java heap space 

Solution

To resolve the out of memory or heap memory exception error

  1. Set the Java applet run-time parameters to proper virtual memory settings in Java Control Panel.

    For example

    See the figure below for the settings on the Java control panel.

    <Please see attached file for image>

    Figure 1

    For information on proper virtual memory settings, refer to the link http://bugs.sun.com/view_bug.do?bug_id=6433218.

Environment

Release: BRMAPS20100-11.7-Storage Resource Manager-Application Server
Component:

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