When are CA Service Desk Manager r12 and CMDB r12 generally available?

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description

When can we download Service Desk r12 and/or CMDB r12 and receive support?

Solution

CA Service Desk r12/CA CMDB r12 are GA as of 12/17/08 and are available for download from Support.ca.com.

Environment

Release:
Component: ARGIS