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When are CA Service Desk Manager r12 and CMDB r12 generally available?
Article ID: 53761
Updated On:
Products
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Desk Manager
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Description
When can we download Service Desk r12 and/or CMDB r12 and receive support?
Solution
CA Service Desk r12/CA CMDB r12 are GA as of 12/17/08 and are available for download from Support.ca.com.
Environment
Release:
Component: ARGIS
Component: ARGIS
Feedback
Yes
No
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