When are CA Service Desk Manager r12 and CMDB r12 generally available?
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Article ID: 53761
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Updated On:
Products
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERSUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
Description
When can we download Service Desk r12 and/or CMDB r12 and receive support?
Solution
CA Service Desk r12/CA CMDB r12 are GA as of 12/17/08 and are available for download from Support.ca.com.