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When are CA Service Desk Manager r12 and CMDB r12 generally available?

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Article ID: 53761

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description

When can we download Service Desk r12 and/or CMDB r12 and receive support?

Solution

CA Service Desk r12/CA CMDB r12 are GA as of 12/17/08 and are available for download from Support.ca.com.

Environment

Release:
Component: ARGIS