Unable to connect to the Database in SiteMinder Policy Server due to extra line "QEWSD" in the DSN configuration.
Article ID: 53713
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
I'm trying to configure the Audit Store, but when the Policy Server starts up the smps log shows a message reporting a problem with the connection to the Audit Store using ODBC connector :
[27759/1][Thu Jan 24 2008 13:17:42][SmReportsODBCLog.cpp:265][INFO] Possible network or configuration problem connecting to Audit Log Database
Also as the Policy Store is on ODBC, we see this error too :
[HSTMT.cpp:241][Error][ERROR][sm-xpsxps-00810] Native Diagnostic: HY000:6091 [DataDirect][ODBC Oracle Wire Protocol driver]The DataDirect product you are attempting to access has been provided to you by CA Technologies for exclusive use with SiteMinder. You are not licensed to use this product with any application other than SiteMinder. If you would like to purchase this product for some other use, please call 800-876-3101 or visit DataDirect at www.datadirect.com
I have configured the Data Source Name (DSN) as described in the installation guide and I pretty sure all the information is correct.
This error is related to license problem with the Data Direct Driver. If no serial number is present or is corrupted in the license file then the driver will go into evaluation mode and add QEWSD line to the data source being initialized.
When the evaluation period has expired the driver will not allow connections to the database.
Please remove the QEWSD line from your system_odbc.ini file and verify that the license file (IVNS.LIC or DDNS.LIC) exists under the $NETE_PS_ROOT/odbc directory. If the line shows up again that would suggest a problem with the license file and you may need to open a case with Siteminder Support. Make sure that the IVNS.LIC or DDNS.LIC is written in capitals letters.