Web agent configuration wizard does not display a checkbox for the installed Apache web server despite the fact the web server been installed on the system and is functioning normally.
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to create back up of the registry and ensure that you understand how to restore the registry if a problem may occur.
For more information about how to back up, restore, and edit the registry, please review the relevant Microsoft Knowledge Base articles on support.microsoft.com.
The web agent configuration wizard uses the Windows registry to locate the Apache servers root directory.
To do this the configuration agents code tries to directly access HKEY_LOCAL_MACHINE\SOFTWARE\Apache Group\Apache and look for supported version numbers in the registry. Because it utilizes this method several potential problems can arise:
To resolve these problems, create the following registry entries:
Create new key called Apache Group under HKEY_LOCAL_MACHINE\SOFTWARE\
Under the Apache Group key you just created create a new key named after the Apache version number (for example 2.0.63 for 2.0.63).
Under the version numbered key you just created add a dword value called shared the value should be 1.
Under the version numbered key you just created add a string value called ServerRoot the value should contain the full path of the Apache server root, for example C:\Program Files\Apache Group\Apache2\
After making these changes attempt to run the web agent configuration wizard again, no server restart is necessary.
For 12.52 SP1 CR11 , please see the following KB --> https://knowledge.broadcom.com/external/article?articleId=206180
Once Web agent configuration is done, see also the below article.
Article ID: 28710 - SiteMinder WA 12.5x + Apache 2.4/2.2 (x64) support on Windows