How to restore the data from a LDIF file to data store in Embedded Entitlements Manager EEM 8.4?

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

In EEM 8.4, the restore is done using the DXTools. This document explains the usage of the tool to restore data.

Solution:

After taking the backup of the data from a source machine in LDIF format, it can be restored to any EEM server.

1. Copy the ldif file. On the EEM server where the data needs to be restored,
   
   
2. Open the command prompt and run the command dxserver stop all to stop all DXServer services See Fig1
   
   Fig 1
   

   <Please see attached file for image>

   
   
   
3. Run the command dxloaddb -v -s -O iTechpoz-XXXXXX C:\xxxx.ldif. It will display the data loaded with the statistics at the end. See Fig 2
   
   Fig 2
   

   <Please see attached file for image>

   
   
   
4. The options for dxloaddb are:
   
   -n Specifies that DXloaddb does not do any actions.
   
   -O Specifies that DXloaddb includes standard operational attributes, such as password policy (for example, number of login attempts), and time stamp attributes. If this option is specified, DXloaddb creates any operational attributes that are not defined in the LDIF file.
   
   -s Specifies that DXloaddb produces the following statistics concerning the datastore:
   
   Total data size in MB
   
   Total number of entries
   
   Number of entries ignored
   
   Amount of padding in the datastore file in KB
   
   Average number of entries per MB
   
   -v Specifies verbose output.
   
   ldif-file The name of the LDIF file to load into the datastore.
   
   DSA Defines the DSA whose datastore is to be loaded.

Environment

Release:
Component: ARGIS