ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Error "Connection or SQL sentence error. (DA0005);Exception:DBD [directdata][open access odbc]AHD12031: Invalid date literal" when running Desktop Web Intelligence report.

book

Article ID: 53665

calendar_today

Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description

How to resolve the error "Connection or SQL sentence error. (DA0005);Exception:DBD [directdata][open access odbc]AHD12031: Invalid date literal" when running Desktop Web Intelligence report.

Solution

This error occurs if the Date range values were not configured. To resolve this error, configure the date range values so the date range filters in CA Business Intelligence work correctly as mentioned in page 118 Implementation Guide for Service Desk R12.

Environment

Release:
Component: SDBOXI