In CA Asset Portfolio Management 14.1, when editing a company record, the division edit box disappears

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Article ID: 5359

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When editing or creating a new company, after selecting the division lookup icon, the entire division field (label and edit box) disappears.

Environment

CA Asset Portfolio Management 14.1

Resolution

The company type field is required and should be set to 'Internal', when the company will be linked to a Division. 

Enter a company type = Internal, first, and then enter the Division information. 

Additional Information

This will be remedied in a future release.