CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
After a login attempt with correct credentials the login page is displayed again with no error message shown or one of the errors.Most likely this is an error related to session creation problems.
Unknown combination of login and password or insufficient permissions.
Your session was closed due to security reasons.
Environment
All-
Cause
The session data is not writeable by the web server.
Resolution
See the php.ini for the directive 'session.save_path'.
Locate this directory
if this directory contains no files, it most likely is not writeable to the web server
check if the directory is writeable for the web server
check if it spelled correctly (e.g. /session/ instead of /sess/)
Check if the disk containing this directory is full.