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CA Scheduler Job Management Email Notification Diagnostic tool

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Article ID: 53534

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Updated On:

Products

Scheduler Job Management

Issue/Introduction

Provide a diagnostic tool to verify connectivity between CA Scheduler JM and the SMTP server when email notifications for jobs are not received.

 

Environment

Release: 11
Component: CA SCHEDULER MVS

Resolution

CA Scheduler JM provides the TEST GROUP command that generates and sends a short email to addresses in an email group. The command displays all the communication between CA Scheduler JM and the SMTP server. The report produced by the TEST GROUP command is a useful tool in diagnosing where the problem is occurring.

Use the following JCL to execute the command:

//UTIL EXEC CAJUTIL0
//SYSIN DD *
TEST GROUP NAME=ACCTGROUP,SMTPADDR=141.202.065.011,SMTPPORT=25

NAME - Name of the email group you want to test with    
SMTPADDR - Indicates the IPv4 address where the email (SMTP) server is located    
SMTPPORT - Indicates the TCP/IP port number of the email (SMTP) server

Browse the report for a negative value in the RETURN CODE which indicates that there is a problem. The corresponding ERRNO is the true error and can be found in the IBM Manual - Communications Server IP Sockets API Guide and Reference.  ERRNO=00000000 means that Scheduler successfully communicates with the SMTP mail server. 

 

 

Additional Information

How to track emails sent out by CA Scheduler Job Management:

https://knowledge.broadcom.com/external/article?articleId=197843