On DSM console, all targets shows Protection Status as "Not Protected".

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Server Automation
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

In the DSM Explorer, all targets show Protection Status as "Not Protected".

Solution:

The protection status provides an overview about the current security status of each single computer. The protection status can be Protected, Not Installed, or Not Protected, and it depends on the combination of the states of each product status (CA Anti-Virus, CA Anti-Spyware, CA HIPS).

The following table lists different protection states:

Int Value	State	Description
3	Protected	At least one protection application (CA Anti-Virus/CA Anti-Spyware/CA HIPS) is installed and all the individual states of the installed products are "Operational."
0	Not Installed	State of all 3 protection applications (CA Anti-Virus/CA Anti-Spyware/CA HIPS) is "Not Installed" or "Unknown" (no protection data retrieved yet or agent object is preregistered.)
1	Not Protected	Protection data has been retrieved and at least one of the individual states is different from "Operational" and "Not Installed."

The protection monitor module is delivered and installed as part of the asset management installation. It does not run permanently, but is started on-demand by the asset management agent during collection of the inventory data.

command: caf start amagent args //collect

The eTrust ITM or CA HIPS product must already be installed, configured, and running for the protection monitor to work properly. The protection monitor supports CA Anti-Virus 8.0 and 8.1, CA Anti-Spyware 8.0 and 8.1, and CA HIPS 1.0.

The protection monitor process broadly includes the following sequence of steps:

1. Collects the product and signature information.
   
   
2. Provides the collected information, a status for each security product and an overall protection status for the computer.
   
   Note: You can find this information under installPath\Agent\units\00000001\uam\PROT.INV.
   
   
3. The collected data is sent to the manager as other inventory data.

Environment

Release:
Component: TNGAMO