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Is there any Quick fix for a NULL POINTER EXCEPTION?
Article ID: 53483
Updated On:
Products
DIRECTORY
CA Identity Manager
CA Identity Governance
CA Identity Portal
CA Risk Analytics
CA Secure Cloud SaaS - Arcot A-OK (WebFort)
CLOUDMINDER ADVANCED AUTHENTICATION
CA Secure Cloud SaaS - Advanced Authentication
CA Secure Cloud SaaS - Identity Management
CA Secure Cloud SaaS - Single Sign On
SINGLE SIGN ON - LEGACY
CA Data Protection (DataMinder)
CA User Activity Reporting
Issue/Introduction
Description
After creating the directory (AD), then create environment (AD), then start the environment and finally manage environment using URL http://host:8080/idm/ad I receive a null pointer exception in browser?
Solution
If this is your PRODUCTION system it is highly suggested that you contact CA Technical Support for assistance.
If this is your development/test/sand-box server the following is suggested:
Do you have another working environment of IDMGR r12 on another Windows node?
Do you have a backup of the user_console.rar?
Take the user_console.war folder (subdir files and folders) from the working IDMr12 env and put it on the (DEV/TEST) Null Pointer Exception IDMr12 env and this may resolve the null pointer exception .
Environment
Release:
Component: IDMGR
Component: IDMGR
Feedback
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