Error AHD05403 seen in stdlog.
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Error AHD05403 seen in stdlog.

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Article ID: 53453

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

The stdlog shows error AHD05403: Event not found for code Auto Request Event N.

Environment

Release: Service Management 17.3.x

Resolution

This error is seen when the variable NX_AUTO_EVENTS_COUNT is set to a value higher than the actual number of auto events defined. For more details, consult the topic "Auto Events Option" in the online help.