LDAP user getting error on Intro scope domain after success fully login

LDAP user getting error on Intro scope domain after success fully login

Article Id: 5341

Status: Published

Updated On: 14-02-2018 07:09

Legacy Id: TEC1614717

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , INTROSCOPE

Issue/Introduction:

LDAP user getting bellow error message at Introscope domain after success fully login.

ERROR message

==========

User has no read permission to any Domain: XXXXX

Cause:

It is because of LDAP user (used as introscope login user) was not added as a member of LDAP group.

Environment:

APM 10.1 introscope integrated with LDAP for securing Introscope.

Resolution:

Please add the user as a member to the LDAP group as per below example of attached screenshot .

Here the user is 'abc ' which was not added as part of LDAP group "APM_0006000000_APM_Analyst".While login to intro scope using user ' abc' got the error above message . After adding as a member of LDAP group it worked fine .

<Please see attached file for image>

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