ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to login to Visualizer Error: The attempted operation violates Service Desk security and was aborted.

book

Article ID: 53396

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

You Might recieve this error when you are trying to login to Service Desk. Error: The attempted operation violates Service Desk security and was aborted.

Solution:

This would happen if you have created a new access type and not have Admin 'view' access on the function access tab.
Please set View access to the admin constraint in function access tab to successfully login to CMDB Visualizer.

Environment

Release:
Component: ARGIS