AutoPing error: Attempting to connect to AutoSys Remote Agent on socket=5256: Connection refused Could NOT connect to machine.

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Description

New installation of AutoSys 4.5.1 client on Solaris x86 autoping error: AutoPinging Machine [serv9] AND checking the Remote Agent's DB Access. Attempting to connect to AutoSys Remote Agent on socket=5256: Connection refused Could NOT connect to machine.

Solution

Problem resolved by creating a symbolic link to the Sybase libsybdb.so library:

ln -s /prod/V45/sadb/OCS-12_0/lib/libsybdb.so /usr/lib/libsybdb.so

Environment

Release:
Component: ATSYS