ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

How to uninstall CCS if it remains installed after DSM is uninstalled?

book

Article ID: 53323

calendar_today

Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA Server Automation

Issue/Introduction

Description

After DSM is uninstalled CCS remains in place as it is a shared component that may be used by other CA applications. Sometimes, if we want to perform a clean reinstallation, this may be a inconvenient.

Solution

In order to uninstall CCS from the computer run the following command from a DOS command prompt windows located at

C:\Program Files\CA\SC\CA_APPSW:
tngrmvex /P "CA Common Services"  

This will open a dialog which will let you choose to perform an 'Express' or 'Custom' uninstall. Select 'Express' to remove all CCS components or 'Custom' to select the CCS components to uninstall.

Environment

Release:
Component: DTSVMG