Why does one of my Scalability Servers show up as 'Unclassified' in the DSM Explorer?

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Article ID: 53310

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Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

This may happen due to improper registration of the Scalability Server with the DSM Domain Manager. Please follow the instructions below to correct the problem.

Environment

Client Automation - Any Versions.

Resolution

  • Delete the Unclassified Scalability Server from the DSM Explorer.

  • Run the following commands on the Scalability Server:

    • cserver unregister
    • caf setserveraddress localhost
    • cserver config -h <new_manager> -j
    • cserver register -a

  • Recycle CAF on the Scalability Server using CAF STOP and CAF START.