Why does one of my Scalability Servers show up as 'Unclassified' in the DSM Explorer?

Products

• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

This may happen due to improper registration of the Scalability Server with the DSM Domain Manager. Please follow the instructions below to correct the problem.

Environment

Client Automation - Any Versions.

Resolution

• Delete the Unclassified Scalability Server from the DSM Explorer.
  
  
• Run the following commands on the Scalability Server:
  
  
  • cserver unregister
  • caf setserveraddress localhost
  • cserver config -h <new_manager> -j
  • cserver register -a
    
    
• Recycle CAF on the Scalability Server using CAF STOP and CAF START.